Success Metrics

Activation

• wallet connection completion;
• Null ID creation;
• encryption-key backup completion;
• first accepted contact;
• first successful encrypted message.

Product health

• successful delivery rate;
• median delivery time;
• message-decryption failure rate;
• recovery success;
• multi-device reliability;
• weekly returning users.

Safety

• spam rate;
• phishing-report rate;
• Knock acceptance rate;
• false-positive quarantine rate;
• repeat abuse rate;
• response time to critical security reports.

Ecosystem

• active developers;
• SDK integrations;
• active groups;
• business accounts;
• payment-enabled conversations.